![]() Thus, customer support is carried out in real time, without the need to switch between windows. The service also allows you to connect online chat for the site and collect all communication channels in a single messenger. An integral part of Zendesk Support is a knowledge base that organizes basic information about a product or company. Zendesk Support allows you to flexibly customize workflows, consolidate all data for help desk managers into a single interface, provide them with all the information they need for a more personalized customer experience, and more. One of Zendesk's main tools is the Zendesk Support service, which helps you set up a support service and track the entire process of fulfilling customer requests. ![]() ![]() Zendesk is a customer support and engagement platform with over 145,000 customers worldwide. ![]()
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